Privacy Policy

TRUSTe online privacy certification

Last updated: February 27th, 2013

This privacy statement applies to Datatelligence Online, a division of Cunningham Research Group (CRG Global, Inc.), specializing in the development and management of online panels. Datatelligence Online has created this privacy statement to demonstrate our firm commitment to privacy and to inform panel members about our practices regarding personal information collected when they join and participate in our surveys. The following paragraphs disclose our information gathering and dissemination practices.

Datatellihence Online has been awarded TRUSTe’s Privacy Seal signifying that this privacy policy and practices have been reviewed by TRUSTe for compliance with TRUSTe’s program requirements including transparency, accountability and choice regarding the collection and use of your personal information. The TRUSTe program does not cover information that may be collected through downloadable software. TRUSTe’s mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy Trustmark and innovative trust solutions. If you have questions or complaints regarding our privacy policy or practices, please CONTACT US. If you are not satisfied with our response you can contact TRUSTe here.

PERSONAL INFORMATION

Personal information is any information that identifies you, the panel member, or research participant. This can include name, email, phone number, mailing address and, in some instance your member ID.

HOW IS THIS INFORMATION COLLECTED?

Basic personal and demographic information such as name, age, gender and email address are collected when respondents sign up and register to join the panel. Additional profile information is collected when a person becomes a member of the panel. This is necessary so that we can invite you to participate in surveys that fit your background and lifestyle. Completing your profile information ensures that you are not invited to surveys that you’re not qualified for. Of course, we never collect any personal information without your consent.

HOW DO YOU USE THIS INFORMATION?

Datatelligence Online does not sell, rent, lease or loan personal information collected from its members. Your name is never disclosed to our clients and your responses are always kept confidential. We use personal information strictly for research purposes only. Your email address will only be used to invite you to participate in online surveys. Demographic and profile information are used to analyze your opinion, behavior, attitude and other characteristics on a particular study. This data is used in aggregate with other participants. Unless required or authorized by law, your personal information is never disclosed to a client or third party.

RELEASE OF PRIVACY INFORMATION NOTICE

As per CRG Global, Inc. privacy information policy, CRG does not release personal information gathered about you. However, in specific instances this information may be requested by a third party client, who has asked CRG Global, Inc. to perform the research study on their behalf. The reasons for such requested information would be for the third party client to be able to validate that the research was performed, which may mean that the client may contact you in order to confirm that you participated in the survey, short follow-up to taking the survey, or for another research related purpose.

If such release is requested when participating in a survey, you will receive during the screening process a question asking you for such release to be allowed, otherwise as described above, no privacy information will be released.

ABOUT COOKIES

A cookie is a small text file that is sent to your browser to enable record keeping. Datatelligence Online uses session cookies. Session ID cookies allow you to navigate our site with ease and the convenience of not having to enter certain information like username/password over and over again. However, session ID cookies expire after you close your browser. We do not link the information we store in cookies to any personally information you submit while on our site.

NOTE: If you have cookies disabled in your browser settings, you may still navigate through our site, but you might encounter some difficulty taking our surveys.

SURVEYS

Members have the opportunity to participate in surveys, by responding to an email invitation sent from Datatelligence Online. Survey participation is purely voluntary. These surveys cover a wide range of topics and the information collected is not tied to a respondent’s personal information. Each survey invitation contains a link to the study, topic of the study, incentive and deadline information. Panelists are not penalized for non-participation. However, you might get a survey reminder if you do not respond. If you do not wish to participate, simply ignore the invitation and reminders, or send an email to surveys@datatelligence.net, so that we can remove you from that sample.

INCENTIVE OPTIONS

Any of the below classifications of incentives will be issued to a Datatelligence Online panelist for their participation and full completion of the entire survey participated in. These incentives may be combined in an amount equivalent to the invitation as determined by CRG Global, Inc. in their sole discretion and as stated in the survey invitation. No substitutions allowed. During the period of any active survey, CRG Global, Inc. reserves the right at any time to substitute one classification of incentive listed below for any other classification, or any combination of classifications (with the exception of Datapoints). All substitutions or substitutions of combinations of classifications will be given at an equivalent or greater value than that which was originally granted to the participant.

  • DATAPOINTS

    Datapoints is a default currency as determined in the sole discretion of CRG Global, Inc. for the purpose of awarding incentives redeemable at participating vendors. Datapoint value may vary per participating vendor. Once you’ve accumulated 1000 Datapoints, you can log into your members account and redeem your points for an item from one of our vendor sites. It’s that simple.

  • GIFT CODE INCENTIVE

    Gift Code Incentives are active electronic gift cards (not physical gift cards) redeemable at a specific online vendor for up to the value stated in the e-mail survey invitation.

  • GIFT CARD INCENTIVE

    Gift Cards Incentives are either a) a physical gift card you will receive in the mail or b) a digital version of a physical gift card you will receive via e-mail. Both a and b are redeemable at a major company which offers pre-determined products or which offers a total redeemable value.

  • CHECK INCENTIVE

    Check Incentives are checks written in the value of U.S. Currency issued to Datatelligence Online panelists for a specified amount as determined by each survey invitation.

  • DRAWING ENTRY

    Drawing Entries are chances to win a specific item chosen in the sole discretion of CRG Global, Inc. during the monthly sweepstakes drawing. No purchase necessary to enter or win. See details at below link. http://www.datatelligence.net/sweepstakes.html

SWEEPSTAKES/DRAWINGS

Datatelligence Online occasionally offers its members the opportunity to enter into a drawing for a chance to win cash or other prizes. In the event that the prize won cannot be distributed electronically, the winner(s) agree to provide Datatelligence Online with an email and mailing address. This information will only be used for notification only and to mail the prize to the winner.

Members who win a prize may be asked for a photo of them to post in our winners page. These can be sent via regular mail or e-mailed to us. If a photo is requested, the respondent in the photo will have to sign our Winner’s Request Form and acknowledge permission to post their picture on our website.

A list of prize winners will be posted on our web site (winners page), pending notification and approval from the winner. Personal information posted includes first name, last initial and photograph, if submitted. You should be aware that any personal information you submit can be read, collected, or used by other web site visitors. We are not responsible for the personal information you choose to submit on our winners page. To request removal of your personal information publicly posted in our winners page, please CONTACT US. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

Click here to see the sweepstakes details

UPDATE/CORRECT, DELETE INFORMATION

The Datatelligence Online web site provides panel members with a designated area to update, correct and delete demographic and personal information provided to us during the registration process. By logging in to your member account, you can access and update your personal information as well as manage your preferences (e.g. join panels, choose prizes and unsubscribe).

CANCEL MEMBERSHIP

Please remember that your participation in this panel is completely voluntary. While we hope you will continue to remain a member of the panel, if you wish to cancel your membership with us, simply log in to your member account and select “Unsubscribe” enter your password, and click on “Delete Account.” At the completion of this process, you will no longer receive survey invitations from us and your information will be removed from our database. Please allow up to 48 hours for this transaction to take effect.

DATA RETENTION

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

SECURITY

As a member of the Datatelligence Online panel, you can be sure that we employ strict measures to safeguard your personal information. Access to your personal information is limited to a few authorized personnel, who use this information for quality control and analysis only. Our data is saved on secured servers and can be accessed via strict password policy. For more information, please use the contact information below.

CHILDREN’S PRIVACY

Datatelligence Online does not collect demographic or personal information from individuals who are under 13 years of age, without proper permission from a parent or legal guardian of this individual.

LINKS

The Datatelligence Online web site may occasionally contain links to other sites. However, we are not responsible for the privacy practices of other such sites. This privacy statement applies solely to information collected by this web site.

NOTIFICATION OF CHANGES

In the event of any changes in our privacy statement or practice, panel members will be notified immediately. We will also make every effort to inform you by posting a disclaimer on every page of our web site, announcing these changes.

If we decide to use your personal information in a manner different from that stated at the time of your registration, we will notify you here, by email, or by means of a notice on our home page within 30 days of such change.

QUESTIONS

For questions regarding this privacy statement, please CONTACT US.